Spike

Once you have
placed your order, we will send you a confirmation email to track the status of
your order. Once your order is shipped we will send you another email along
with the link to track your order. Or, you can track the status of your order
from your "order history" section on your account page on the
website.

We can only change
orders that have not been processed for shipping yet. To make changes to your
order, please reach out to support by submitting your request via "contact
us" form or Live chat box.

Yes, we do accept
returns subject to fulfilment of the following conditions: - The item must have
been sold on our online store - The item shouldn't have been used in any way -
The item should have its original packaging with all the tags etc. - The return
or exchange request is made within 7 days of delivery. To request for a return,
please reach out to support by submitting your request via "contact
us" form or via Chat box. A member of our support staff shall respond as
soon as possible.

If your order has
not been shipped yet, then we can deliver to a different address as per your
request. To know further, you can contact us through 'contact us' form.

Is it safe to use
my credit/debit card at this website?

We use third-party
payment processing services to process all credit/debit card payment
transactions. These payment intermediaries are PCI-compliant, which is the most
stringent level of certification standard that ensures all cardholders’ data is
stored, processed, and transmitted securely by using the industry-standard
encryption technology.

For further
information please contact our support staff.